Infincom Again Earns Prestigious Service Award for Service Excellence Ramsey, N.J. and Tempe, Arizona - March 18, 2011 Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Infincom Tempe, Arizona has been honored with a 2011 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.

“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency.  There is no higher honor for an authorized Konica Minolta dealer partner and Infincom should be very proud of its achievement.”

A three-time Pro-Tech Service Award winner, Infincom,  headed by Jeff Bucher, CEO and Tiffany Bucher, President, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products.  To attain the Pro-Tech standard, each element of Infincom’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Jeff Bucher, CEO of Infincom.  “This award certifies to our customer base that we have an incredible service team, one that reaches beyond industry standards.  They have the skills and systems in place to keep Konica Minolta equipment in the field operating at the highest level of productivity.  Additionally, it provides our customers another great reason to count on Konica Minolta and Infincom for all of their document management needs.”

For more information, contact Mary Ostrander at Infincom, 602-648-3000.